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faq
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When will I get my order?Every product has a different fulfillment time. Once we have received and inspected the product(s) your order will be packaged and shipped to you. Each item description should have a fulfillment timeline. If not specified you it will be 2 weeks. If there's a delay in fulfillment I will contact you! See this blog post if your question still hasn't been asnswered! https://www.2viewphotodesign.com/post/shipping-psa
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Return policyWe do not accept returns of any kind outside of defect or flaw. If you have experienced a damaged order, send us an email including the following within 72 hours of receiving your order: - Full Name and Order Number - Picture of what the product looks like upon opening / the damaged area ​ This allows us the ability to issue a replacement. Every order is hand packaged and inspected to insure your products are high quality. We are only human, after all. If you suspect there has been a mistake please email us. Email: 2viewphotogrpahy.ks@gmail.com
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Stolen PackageIf you believe you've been a victim of theft, please go to https://www.usps.com/help/missing-mail.htm to file a claim. Once you get the claim number please contact us so we can help resolve the issue. Email: 2viewphotography.ks@gmail.com
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Personalized ProductsIf you're looking for personalized designs please fill out a contact form before purchasing any products! Depending on personalization and product prices may vary.
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Where do you ship?Currently we're only shipping via USPS to all 50 states
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